Organ and corona – what about home office in the administration?

Organ and Corona - What about HomeOffice in the administration?

Administrative staff working in home office and access digital files rather than rolling paper mountains in the authority? For a long time this was difficult to conceivable. Through the corona pandemic, something could change now. Because the appeal to work at home after possibility is also arrived in the administration.

"The city has a steep learning curve in terms of home office", say helmut dedy, main fees of the german city tag. At the beginning of the pandemic, final devices were procured in shortest time and digitally has been set up.

Surprisingly good change

He had been surprised himself how well the conversion had worked at the beginning of the pandemic, says district director dirk lonnecke from the north rhine-westfalische kreis soest. There you have been to digitize the administration for some time now and have allowed home office before the beginning of the corona crisis. Consider that IT collapse CONNE, he had nevertheless, confesses lonnecke: "through the pandemic, we have greatly significantly changed the proportion of work that is done at home."

From the 1500 district administrative workers work, according to lonnecke coronabeding around 60 to 70 percent at least temporarily at home – areas in which homeoffice is not possible. Including the rescue service or the construction yard. Also in the car terminal site was asked for customer contact prasence. "The district house is currently, if at all, only one third occupied", says lonnecke. However, in some areas, the staff had to come to the buro in some areas, for example to bring back paper acts.

However, the factory employees work in the home office is not a self-resistance in the pandemic. In every second municipality, homeoffice is generally not possible, in 20 percent of municipalities only for a few employees. At the beginning of december, a representative survey was made among around 600 burger masters and digitization managers, which the digital association bitkom and the german city and municipal bundes (dstgb) commissioned.

IT as main obstacle

To the large obstacles to the home office behave therefore a defective IT. Thus, 40 percent of respondents said that the lack of technical equipment was crucial. Another 24 percent said that non-equal financial resources existed for necessary investments.

In soest, the employees work according to district director lonnecke at their own and have access to the county network through a so-called soft-token. Other municipalities are currently entitled to technology and equip their employees with notebooks, service phones and screens. The berlin senate international agency, for example, announced on friday that they deliver 5000 more laptops to the districts. However, the acquisition is not a direct response to corona – but part of a funf-annual strategy of the senate, to convert all the eligible workplaces of berlin administration to mobile devices.

At the end of last year, for the good 23 stood.800 employees of berlin district administrations only about 2600 laptops available – after delivery, the number increases to 7600. This could not work a third of the administration mobile. Better is the equipment for the senate administration for finance. There, according to a spokeswoman, 80 to 90 percent work from home. In the financial markets, the share is 60 percent.

Digitization not fast enough

The german civil servant is the digitization process currently not fast enough. Deficits also disabled the corona pandemic, criticized the DBB chairman ulrich silberbach at the annual meeting last week in berlin. "Due to technical deficiency and lack of personnel in the health stores, there are significant problems in the transmission of data necessary for the contact tracking of corona infections."

Despite all the problems, many administrative leaders, that corona will modernize administrations – also in terms of home office. Thus, in the survey of bitkom and the city and municipal office, 41 percent of respondents said that they want to make the home office scheme after the pandemic flexible.

Kreisdirektor lonnecke from soest also sets a rethinking at the leaders in his house. Through the pandemic and the need for mobile work, the opinion had changed with many, he says. "Most remember: it works."